We Care About Our Customers

Nucow.com respects the privacy of our customers and users of this site. This Privacy Policy identifies the practices of nucow.com as they relate to the collection and maintenance of private or personally identifiable information. Please review this document periodically as it is subject to change. Conditions outlined here are valid for a period of thirty days after loaded by a client computer.

For questions or clarifications regarding this policy statement, please contact the Web Coordinator by email.

Nucow.com will never rent or sell your personal information to any third party. Nucow.com does not tolerate nor engage in any form of 'spam' email or unsolicited telemarketing, and we guarantee that your personal information will only be used by nucow.com representatives in response to your requests for assistance or to process your product orders, with the following exceptions:

(1)with your permission, we may occasionally share your contact information with a nucow.com Authorized Service Center in order to expedite any repair or warranty claim you may have; (2)when we believe that such disclosure is required by law; and (3)to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Terms and Conditions of Use.

Collection of Personally Identifiable Information

(a) Requests for Service When you request service, nucow.com will ask for your personal and contact information so that we may respond to your request for service and fulfill your current and future customer support needs. We do not share that information with third parties unless necessary to provide you with the service requested.

(b) Product Orders

When ordering products from this site, you will be asked to provide contact information such as your name, address, email address, telephone number, not directly by through PayPal a secure site.. We will use the information you provide only to process your order. We do not share that information with third parties except to the extent necessary to complete the order.

(c) Voluntary Customer Surveys

We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.

We take the information we receive from individuals responding to our customer surveys and aggregate it with the responses of other customers to create broader generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.

Your submission of any personally identifiable information constitutes your agreement to be bound by the terms outlined in this privacy policy and the Terms and Conditions of Use.

Data Security(a) Generally While we make every effort to ensure the integrity and security of our network and systems, we cannot and do not guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information. We will make every effort to protect your data on our internal systems, but transmissions to and from nucow.com are initiated at your own risk.

(d) Financial Information

Without limiting the generality of subparagraph (a) above, the security of your financial information (i.e., credit/debit card information) is of paramount importance to nucow.com We automatically encrypt your financial information in transit from your computer to ours using the Secure Socket Layer protocol (SSL) with an encryption key length of 128-bits. Once your financial information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our PayPal servers sit behind an electronic firewall and are not directly connected to the Internet.

(Cookies)This site may occasionally employ cookies to store and/or track your usage of our site. A cookie is a small unit of data sent through web browsers and stored on your computer's hard drive. This site may use cookies to maintain your permissions in password-protected areas and to remember your personally selected preferences. Cookies may also be used to measure and analyze aggregate site traffic and usage. This aggregate information is used to improve our site and Customer Support services. Please exercise caution when submitting personally identifiable information online. It is your responsibility to maintain the security of your passwords and other financial or registration information. Your usage of this site constitutes an acknowledgement and assumption of these risks.

Revisions to this Privacy Policy nucow.com reserves the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner and without notice to you.